Frequently Asked Questions
Everything you need to know about our premium cycling accessories.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days, while international shipping times vary by location.
What is your return policy for GPS devices and tools?
We offer a 30-day return policy for all unused items in their original packaging. Please note that electronic devices must be unregistered and include all original charging cables and mounts.
Do Lezyne products come with a warranty?
Yes, most Lezyne products carry a two-year warranty against manufacturing defects from the date of purchase. High-wear parts like rubber seals and batteries may have a more limited coverage period.
Can I get replacement parts for my floor pump or multi-tool?
Sustainability is core to our brand. We offer a comprehensive range of replacement parts, including O-rings, pump heads, and internal rebuild kits, to ensure your gear lasts for years.
Are Lezyne LED lights waterproof?
Our LED lights are engineered with high-precision CNC machining and are tested to IPX7 water resistance standards, meaning they are built to withstand heavy rain and mud during your rides.
How do I update the firmware on my GPS device?
You can update your device by connecting it to your computer and using our GPS Root software, or via the Lezyne Ally V2 mobile app through a Bluetooth connection.