Returns & Exchanges
At Lezyne, we stand behind the quality of our engineered sports accessories and offer a straightforward return process within 30 days of purchase. If you are not completely satisfied with your gear, we are here to ensure your experience remains seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Ensure all products are in their original, unused condition with the packaging intact, and include a copy of your return authorization form inside the box.
- 3.Ship to Lezyne
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location to begin the transit process.
- 4.Refund Processing
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.